Making Every Contact Count (MECC) is about using everyday conversations to help people make changes to improve their physical and mental wellbeing by signposting to local services. Training includes helping others to find solutions and create behaviour change plans.
This free practical skills development training is for any professional who interact with the public and have an opportunity to support health and wellbeing.
Our MECC Courses are delivered to a range of professionals including:
- Doctors
- Nurses
- Allied health professionals
- Housing teams
- Library staff
- Job Centre staff
- Social care staff
- and many more
The training is very interactive and uses participants’ own experiences and views. Each session is unique as it builds on what people already know, helping them reflect and improve their practice. You’ll gain practical skills and resources that you can start using straight away.
Instead of telling people what to do, MECC focuses on recognising opportunities to talk to people about their wellbeing by using the skills of asking and listening.
Available MECC accredited courses
We offer both face-to-face and virtual training sessions, and are happy to discuss running in-house sessions for your team.
MECC Short
This session is ideal for those who would like an introduction to MECC training or for those who would like to refresh their skills.
1-hour course
MECC Champions
Full training for frontline staff/volunteers who haven’t completed any previous MECC training or for those who would like to enhance their skills and become a champion.
3-hour course
MECC Train the Trainer
A course that runs for 2 full days (day 1 online, day 2 face-to-face), to enable frontline staff/volunteers to develop the confidence and competence to become MECC trainers/champions so they can deliver โin-houseโ training sessions for colleagues within their business.
2-day course
To book your place on the next available session, click the button below.
Testimonials
Along with several colleagues from across the site, I attended the MECC session provided by Everyone Health. The three-hour session was a great opportunity for colleagues to mix from various departments and engage with the various tasks and activities put on by the Everyone Health team. The course itself was thought provoking and encourages you to think about how you ensure every conversation with colleagues is supportive, open and engaging. Everyone in our business will experience challenges daily whether it be work related or personal; it is our job to ensure every colleague is supported in whatever capacity they wish.
Ross McPhillips, Transport Manager, Culina Logistics Stafford
โ๐๐ฆ ๐ณ๐ฆ๐ข๐ญ๐ญ๐บ ๐ข๐ฑ๐ฑ๐ณ๐ฆ๐ค๐ช๐ข๐ต๐ฆ๐ฅ ๐บ๐ฐ๐ถ๐ณ ๐ต๐ช๐ฎ๐ฆ ๐ฅ๐ฆ๐ญ๐ช๐ท๐ฆ๐ณ๐ช๐ฏ๐จ ๐ต๐ฉ๐ฆ ๐๐ข๐ฌ๐ช๐ฏ๐จ ๐๐ท๐ฆ๐ณ๐บ ๐๐ฐ๐ฏ๐ต๐ข๐ค๐ต ๐๐ฐ๐ถ๐ฏ๐ต ๐๐ฉ๐ฐ๐ณ๐ต ๐ค๐ฐ๐ถ๐ณ๐ด๐ฆ ๐ข๐ฏ๐ฅ ๐ต๐ฉ๐ฆ ๐ง๐ฆ๐ฆ๐ฅ๐ฃ๐ข๐ค๐ฌ ๐ง๐ณ๐ฐ๐ฎ ๐ต๐ฉ๐ฆ ๐ด๐ต๐ถ๐ฅ๐ฆ๐ฏ๐ต๐ด ๐ช๐ฏ๐ค๐ญ๐ถ๐ฅ๐ฆ๐ฅ ๐ธ๐ฐ๐ณ๐ฅ๐ด ๐ด๐ถ๐ค๐ฉ ๐ข๐ด โ๐ช๐ฏ๐ง๐ฐ๐ณ๐ฎ๐ข๐ต๐ช๐ท๐ฆโ, โ๐ฆ๐ฏ๐ต๐ฉ๐ถ๐ด๐ช๐ข๐ด๐ต๐ช๐คโ ๐ข๐ฏ๐ฅ โ๐ณ๐ฆ๐ง๐ณ๐ฆ๐ด๐ฉ๐ช๐ฏ๐จโ. ๐ ๐ธ๐ข๐ด ๐ด๐ถ๐ฑ๐ฑ๐ฐ๐ณ๐ต๐ช๐ฏ๐จ ๐ด๐ฐ๐ฎ๐ฆ ๐ฐ๐ง ๐ต๐ฉ๐ฆ ๐ด๐ต๐ถ๐ฅ๐ฆ๐ฏ๐ต๐ด ๐ฅ๐ถ๐ณ๐ช๐ฏ๐จ ๐ข ๐ด๐ถ๐ฑ๐ฆ๐ณ๐ท๐ช๐ด๐ฆ๐ฅ ๐ค๐ญ๐ช๐ฏ๐ช๐ค ๐ธ๐ฉ๐ฆ๐ณ๐ฆ ๐ธ๐ฆ ๐จ๐ฐ๐ต ๐ต๐ฉ๐ฆ ๐ฐ๐ฑ๐ฑ๐ฐ๐ณ๐ต๐ถ๐ฏ๐ช๐ต๐บ ๐ต๐ฐ ๐ฑ๐ถ๐ต ๐ด๐ฐ๐ฎ๐ฆ ๐ฐ๐ง ๐ต๐ฉ๐ฆ ๐ต๐ฉ๐ช๐ฏ๐จ๐ด ๐ญ๐ฆ๐ข๐ณ๐ฏ๐ต ๐ช๐ฏ ๐บ๐ฐ๐ถ๐ณ ๐ด๐ฆ๐ด๐ด๐ช๐ฐ๐ฏ ๐ช๐ฏ๐ต๐ฐ ๐ฑ๐ณ๐ข๐ค๐ต๐ช๐ค๐ฆ. ๐๐ต ๐ข๐ญ๐ญ ๐ฌ๐ฏ๐ช๐ต๐ต๐ฆ๐ฅ ๐ต๐ฐ๐จ๐ฆ๐ต๐ฉ๐ฆ๐ณ ๐ด๐ฐ ๐ฏ๐ช๐ค๐ฆ๐ญ๐บ ๐ข๐ฏ๐ฅ ๐ฎ๐ข๐ฅ๐ฆ ๐ข ๐ณ๐ฆ๐ข๐ญ ๐ฅ๐ช๐ง๐ง๐ฆ๐ณ๐ฆ๐ฏ๐ค๐ฆ ๐ต๐ฐ ๐ฐ๐ถ๐ณ ๐ค๐ญ๐ช๐ฏ๐ช๐ค.โ
Maria Pickford, Project Support Coordinator
“As the Operations Manager at Winshill Medical Centre, I can confidently attest to the invaluable impact of the MECC training on our team. Nuala and Becky’s expertise made the session engaging and highly beneficial. The feedback from our staff has been overwhelmingly positive, with many already recommending it to others. Thanks to this training, our team has enhanced their communication skills and feel empowered to provide even better service to our patients.“
Ryan, Operations Manager, Winshill Medical Centre
“I found the training easy to follow, I felt we were all kept engaged and focussed with the group exercises throughout, in fact the group exercises were very beneficial as they allowed for everyone to share their views and a lot more ideas were brought to the table as opposed to sitting individually where I donโt think people would have offered as many ideas. Delivery was excellent Trainers facilitated regular breaks and were kind, friendly and approachable. No question felt silly to ask and I feel I walked away knowing more than I did before the training. Iโm also likely to remember it too as we had fun whilst learning everything!”
Carlton Street Surgery Staff
If you’d like to learn more about this FREE MECC training, or if you’d like to discuss arranging an in-house session for your team (minimum 6 participants), please email [email protected].