MECC – Make Every Contact Count

Making Every Contact Count (MECC) is about using everyday conversations to help people make changes to improve their physical and mental wellbeing by signposting to local services. Training includes helping others to find solutions and create behaviour change plans.

This Free practical skills development training is for any professional who interact with the public and have an opportunity to support health and wellbeing.

Our MECC Courses are delivered to a range of professionals including:

  • Doctors
  • Nurses
  • Allied health professionals
  • Housing teams
  • Library staff
  • Job Centre staff
  • Social care staff
  • and many more

The training is very participatory using participants own experiences and beliefs. Each session is unique as it uses these prior experiences to prompt reflection and improved practice. This gives practical skills that can be used immediately following the course.

Rather than telling people what to do, Making Every Contact Count is about recognising opportunities to talk to people about their wellbeing using the skills of asking and listening.

Available MECC accredited courses

We can offer MECC Healthy Conversation Skills training for healthcare professionals plus a range of resources, all designed to support learners to develop an understanding of public health and how having healthy conversations is everyone’s role.

We offer both face to face and virtual training sessions, and are happy to discuss running in-house sessions for your team.

MECC Short

A short (approx 1 hour) training session suitable for frontline staff/volunteers who have completed previous MECC training but need some refresher training to support and enhance their MECC interventions.

1 hour Course


A 3½ hour training session for frontline staff/volunteers who have not completed any previous MECC training.

3½ hours Course

MECC Train the Trainer

A course that runs for 1 day and 2 mornings, to enable frontline staff/volunteers to develop the confidence and competence to become MECC trainers/champions so they can deliver ‘in-house’ training sessions for colleagues within their business.

3 day Course

To book your place on the next available session, please click the button below…

If you would like to learn more about this Free MECC training, or if you would like to discuss arranging an in-house session for your team (minimum 6 participants), please email [email protected]