Making Every Contact Count (MECC) is about using everyday conversations to help people make changes to improve their physical and mental wellbeing by signposting to local services. Training includes helping others to find solutions and create behaviour change plans.
This Free practical skills development training is for any professional who interact with the public and have an opportunity to support health and wellbeing.
Our MECC Courses are delivered to a range of professionals including:
- Doctors
- Nurses
- Allied health professionals
- Housing teams
- Library staff
- Job Centre staff
- Social care staff
- and many more
The training is very participatory using participants own experiences and beliefs. Each session is unique as it uses these prior experiences to prompt reflection and improved practice. This gives practical skills that can be used immediately following the course.
Rather than telling people what to do, Making Every Contact Count is about recognising opportunities to talk to people about their wellbeing using the skills of asking and listening.
Available MECC accredited courses
We can offer MECC Healthy Conversation Skills training for healthcare professionals plus a range of resources, all designed to support learners to develop an understanding of public health and how having healthy conversations is everyone’s role.
We offer both face to face and virtual training sessions, and are happy to discuss running in-house sessions for your team.
MECC Short
A short (approx 1 hour) training session suitable for frontline staff/volunteers who have completed previous MECC training but need some refresher training to support and enhance their MECC interventions.
1 hour Course
MECC Lite
A 3½ hour training session for frontline staff/volunteers who have not completed any previous MECC training.
3½ hours Course
MECC Train the Trainer
A course that runs for 2 full days (day 1 online, day 2 face to face), to enable frontline staff/volunteers to develop the confidence and competence to become MECC trainers/champions so they can deliver ‘in-house’ training sessions for colleagues within their business.
2 day Course
To book your place on the next available session, please click the button below…
Testimonial
As the Operations Manager at Winshill Medical Centre, I can confidently attest to the invaluable impact of the MECC training on our team. Nuala and Becky’s expertise made the session engaging and highly beneficial. The feedback from our staff has been overwhelmingly positive, with many already recommending it to others. Thanks to this training, our team has enhanced their communication skills and feel empowered to provide even better service to our patients.
Ryan, Operations Manager, Winshill Medical Centre
‘I found the training easy to follow, I felt we were all kept engaged and focussed with the group exercises throughout, in fact the group exercises were very beneficial as they allowed for everyone to share their views and a lot more ideas were brought to the table as opposed to sitting individually where I don’t think people would have offered as many ideas. Delivery was excellent Trainers facilitated regular breaks and were kind, friendly and approachable. No question felt silly to ask and I feel I walked away knowing more than I did before the training. I’m also likely to remember it too as we had fun whilst learning everything!’
Carlton Street Surgery Staff
If you would like to learn more about this FREE MECC training, or if you would like to discuss arranging an in-house session for your team (minimum 6 participants), please email [email protected]